To my surprise out of the blue I received a call from Shaw, not to up-sell me on a more expensive cable/phone/internet package but an offer to increase my internet speed by 7 times and add free cable for one year at a lower price than I was currently paying for internet & phone.
Earlier this year I chose to cancel my cable TV due to lack of use and a chance to save some money over the summer months.
The new high-speed internet promotion was Shaw’s Broadband 50 with advertised speeds up to 50 Mbps download and monthly included data of 400 GB.
It basically boiled down to:
High-Speed (7.5 Mbps Down, 512 Kbps up, 125 GB/Month)
to Broadband 50 (50 Mbps Down, 3 Mbps up, 400 GB/Month)
+New Cisco DPC 3825 cable modem free
to Personal TV, 3 tiers of digital cable (w/ 12 HD channels)
+New Motorola DCT700 digital cable set-top free
No change, Home Phone Basic
Two days later I received a scheduled visit from a Shaw tech on a Saturday to install the new Cisco DPC3825 cable modem and new Motorola DCT700 digital cable box. After a quick 15 minute install I have download speeds just under 50 Mbps and digital cable TV.
I re-activated my Pace HD PVR set-top box for the HDTV in living room and setup the new Motorola DCT700 in the computer room to provide cable TV to my PC using an external AMD TV Wonder 650 combo tuner.
Despite the advertised 50 Mbps I honestly didn’t think I would get numbers close to that. Here are the benchmark speed test results before and after the upgrade to Shaw Broadband 50.
Before Upgrade (Shaw High-Speed, Motorola SURFboard SB5102)
Despite having the High-Speed package with a speed of 7.5 Mbps I was able to get a download speed over 21 Mbps, closer to the Extreme speeds.
After Upgrade (Shaw Broadband 50, Cisco DPC3825 Modem direct to PC)
By default the Cisco DPC3825 is setup to act as a modem and wireless router. I tried disabling both Wi-Fi and DHCP on the modem to allow my DIR-655 to handle these features, but no luck. After reading the online forums I discovered that I needed to call Shaw and have tech support disable these modem features, referred to as bridge mode. After an 1 hour 45 minute call (1 & 1/2 of that on hold), mission accomplished.
My initial feedback is very positive. I will give my final assessment after 2-3 weeks of having the Shaw Broadband 50.